Get In Touch

We’re here to help. Whether you have questions about custom ketubahs, order timelines, or anything else — just send us a message below.

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Frequently Asked Questions

What is the timeline for orders?

  • Print Ketubot: Delivered within 3 weeks of proof approval.
  • Semi-Custom Ketubot (Prints with custom accents): Allow 3-6 weeks after text approval.
  • Custom Original Ketubot (Hand-painted): Allow 4–8 weeks, depending on design complexity.

We recommend ordering your ketubah at least 6–8 weeks before your wedding to allow for proofing, production, and shipping time.

Need a rush order or have additional requests? We are happy to help! Email: team@storied-ink.com

What customization options are available?

  • Collection Prints with Custom Text: Select a print from our hand-painted collections and choose your text type (Orthodox, Conservative, or Reform) and language (Hebrew, English, or bilingual). You may also select Custom Text if you’d like to provide your own wording ($25 fee). After purchase, we’ll follow up by email to collect your custom text and send you a digital proof for approval before printing.
  • Collection Prints with Personalized Text:
    Add your names, wedding date, and details directly into your chosen ketubah text instead of leaving it blank for your officiant. A $25 personalization fee applies. After checkout, we’ll email you to collect your information and send a digital proof for approval before printing.
  • Semi-Custom:
    Select a print from our existing hand-painted collections and customize it further with options such as hand-painted embellishments, gold or silver leaf accents, or background color changes.
  • Full Custom Commissions:
    Collaborate with us to create a fully original hand-painted ketubah based on your story, wedding theme, or meaningful symbols. 

Have any special custom requests on existing designs? Everything is possible! Please email us at: team@storied-ink.com.

Do you ship internationally?

Yes! We currently ship within the US and to Canada, the UK, the EU, and Israel. All international orders are shipped DDU (Delivered Duty Unpaid), which means local duties, import taxes, and customs fees are not included in your order total. These charges are determined by your country’s customs office and are the responsibility of the recipient upon delivery.

What if we need help choosing a design?

Reach out anytime! We're happy to guide you through the collections or create a custom piece that fits your vision.